Job Description

The iconic Hotel del Coronado is looking for a Delivery Attend a n t to join the team ! Join  one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever.

Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining.

Want to learn more? Hotel Website ,  Facebook ,  Instagram ,  Pinterest

Classification:  Full-Time

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate:  The pay rate for this role is $16.50 and is based on applicable and specialized experience and location.

What will I be doing?

A delivery attendant is responsible for accurately delivering orders in a timely manner to guest room and other locations. A delivery attendant makes sure the guest's orders arrive at their destination on time and accurate while providing friendly outstanding service.

• Prepares orders, delivery bags, amenities, beverage etc. at start of and throughout shift, as required

• Presets orders and delivery bags as required throughout shift.

• Accurately prepares each order/delivery bag for specific order requirements including but not limited to condiments, garnishes,                               utensils, etc..

• Checks all Orders for accuracy and completeness prior to departing prep areas

• Deliver order in guest room, according to guest preference and Hotel Del Standards, in a polite professional manner

• Obtains proper Identification for sale of alcoholic beverage orders to be delivered

• Cleans and maintains delivery prep area and equipment

• Removes consumed amenity items and/or delivery trays/bags from guest rooms and other locations

• Completes DND/No Service, inventory and in-house guest list paperwork and reports

• Communicates discrepancies regarding orders and deliveries usage to F&B manager

• Restocks and rotates product in prep areas

• Completes necessary log entries to record orders

• Inspects all equipment prior to and at end of shift, reports any needed repairs to supervisor

• Other duties as assigned

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

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